Frequently Asked Questions

What is a corporate apartment?

A corporate apartment is a fully furnished apartment that is primarily leased by businesses to provide a turnkey housing solution for their employees. The primary driver for corporate housing demand comes from corporations that are relocating employees, have employees on temporary assignment or have internship or professional development programs, however it’s not exclusive to corporations. Individuals that may have sold their homes too quickly and would prefer not to live in a hotel for months or extended stay travelers find a lot of value and comfort in our corporate apartments. With the rise in Work From Home flexibility, we’ve seen a rise in individuals “test driving” a new city by experiencing what it’s really like to live there for a few months.

Can individuals lease a corporate apartment?

Absolutely! We routinely work with individuals who have found that a corporate apartment better meets their extended stay needs. It’s understandable that the term “corporate housing” sounds like it would be exclusive to corporations which is why when we rebranded, we became Home Street Serviced Apartments.

What is a serviced apartment?

A serviced apartment is a fully furnished apartment that is rented for short-term or long-term stays that provides guests the comfort and convenience of a home-like environment while providing some hotel-like amenities. The term is more commonly used in Europe, but we decided to call ourselves Home Street Serviced Apartments because we feel that better describes the service that we provide. The term “corporate housing” is a bit of a misnomer because the product is not exclusive to corporations but it has become the industry accepted term.

What utilities are included?

We include all utilities that are available at a given property. That typically means Water, Electric, Gas (if applicable), Washer & Dryer, and Dedicated Internet (Wired and Wireless). We no longer include cable television but we can include for a fee. All of our TVs are Smart TVs or have a streaming device attached so accessing your favorite content is easy. A full list of everything we include can be found here – What’s Included

Is parking included?

Parking is generally included in our pricing. If it’s not included, we will explicitly spell that out in our quote. Garage spaces can be added for a fee and are subject to availability.

Is housekeeping included?

Housekeeping is not typically included in our base price but can be added for a fee.

What is the minimum lease term?

Our typical minimum lease term is 30 nights, however, in certain areas where local regulations allow, we can accommodate less than 30 night stays if we have gaps between our longer term reservations. Some areas require a longer term commitment for us to secure an apartment.

Why do you quote a nightly rate?

We bill nightly to make it easy to calculate the total cost based on the number of nights rather than prorated months. Also, so it’s very clear that you won’t be charged for the full month when your lease ended partway through the month.

Can I receive mail at my apartment?

Yes! All of our apartments have a registered post office address so you can receive mail and packages to them. Mail forwarding and change of address can be managed through the USPS here – USPS Mail Forwarding

Why should we trust Home Street Serviced Apartments to house our employees?

Home Street Serviced Apartments has been in the corporate housing business for more than 30 years. In 2022 alone, we had more than 1,000 different people stay in our apartments. Our customers have spent more than 2 million nights staying with us. We know, from our experience, what makes a successful guest stay and we know with the disruption to our industry, the importance of us continually adapting and refining our service to meet and exceed our customers’ expectations. We pride ourselves on being easy to conduct business with and straightforward in our pricing, so you won’t find a hidden cleaning fee on our invoices. Customer satisfaction is critical to our success and we find that making a good first impression correlates with happy customers. We strive to make our arrival process as smooth as possible because we know, the last thing our customers want to deal with after a long day of travel is to struggle accessing their apartment or to walk in to a place that doesn’t meet their expectations. Our goal is to make that first impression a sigh of relief and the comfort of knowing the team that arranged this truly cares about the end user.