Last updated: October 9, 2025

At Home Street Serviced Apartments, we prioritize your privacy and are committed to protecting it. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, address, email address, phone number, and any other personal details you provide when making a reservation or inquiry.
• Usage Data: We collect data related to how you interact with our website, such as pages viewed, time spent on the site, and other relevant metrics.

2. How We Use Your Information

We are committed to protecting your privacy. Your personal and mobile data will not be shared with third parties for marketing purposes under any circumstances. Your data will not be transferred to external organizations.

• To process and manage your reservations.
• To communicate with you regarding your stay, our services, or any inquiries you might have.
• To improve our website and services based on user feedback and usage data.
• We do not permit unauthorized access or sharing of your personal information.
• For marketing and promotional purposes, if you opt-in.
• You have the right to opt out of messaging campaigns at any time. To opt out, please follow the instructions provided in our communications or contact us directly at the below contact information.

3. Cookies

Our website uses “cookies” to enhance user experience. Cookies are small files stored on your device that help us understand how you use our site and allow us to remember your preferences. You can choose to decline cookies through your browser settings.

4. Third-Party Services

We may employ third-party companies and individuals for the following reasons:

• To facilitate our services.
• To provide services on our behalf, such as payment processing.
• To assist in analyzing our service usage.

These third parties may have access to your personal information but are obligated not to disclose or use it for any other purpose.

5. Security

We value your trust in providing us with your personal information, and we strive to use commercially acceptable means to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to remove it.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we advise you to review this page periodically for any updates.

8. Contact Us

If you have any questions or concerns regarding this privacy policy or our communications, please contact us at:

If you wish to opt out of receiving future communications from us, you may do so by:

• Replying to any message with the word “UNSUBSCRIBE”
• Contacting us directly at privacyrequests@homestreetsa.com and requesting to be removed from our communications list

Your data will not be transferred to external organizations.